Terms & Conditions

Term of Use

These terms of use ( “Terms of Use”) govern your use of shakeshack.com.sg (“Website”), which is owned and operated by Shake Shack Singapore Jewel Pte. Ltd. (“Shake Shack”, “we”, “us”, and “our”). Please read these Terms of Use carefully before using the Website.

Agreement of Terms

By using the Website, you agree to these Terms of Use (for visitors who are 18 years of age and over). You reaffirm your acceptance of these Terms of Use each time you use the Website. If you do not wish to be bound by these Terms of Use, your sole and exclusive remedy is to discontinue accessing and using this Website.

Use of the Website

We reserve the right to unilaterally change or modify the contents of the Website at any time without notification. On occasion, it may be necessary for us to change these Terms of Use. We will do so by posting updated text on this site, and your continued use of the Website or this application shall be taken as your consent to any changes to these Terms of Use. To ensure that you are aware of the current terms of the Terms of Use, we recommend that you check the Website periodically. All the information contained within the Website is for reference only. It should not be used for commercial purposes.

We may at any time, for any reason, and without notice:

• modify, suspend, or terminate operation of or access to any Online Service, or any portion thereof;

• interrupt the operation of the Website, or any portion thereof, as may be necessary to perform routine or non-routine maintenance, error correction, or for any other purposes;

• impose limits on certain programs, features and services, or restrict your access to the Website, in whole or in part; and/or

• terminate the authorisations, rights, and license given above, upon which you shall immediately destroy any and all materials downloaded from the Website.

Description of Services

The Website provides information about us, news, menu, store location, job opportunities and how to contact us.

Intellectual Property

All trademarks, logos, service marks, content, information and other materials featured, displayed, contained and available on the Website, including but not limited to text, images, graphics, designs, illustrations photographs, pictures, audio, software and video clips, the “look and feel”, pages, screens, content arrangement and computer programs (collectively, “Materials”) are owned by or licensed to us and/or third parties who have authorised their use with all rights reserved unless otherwise noted. The Materials may not be used in any manner that is likely to cause confusion among users, or in any manner that disparages or discredits the “Shake Shack” name and/or the Materials. The Materials are also protected by international intellectual property laws, including but not limited to rights of the nature of patent rights, copyrights, trade secrets, trade names, trademarks, service marks, moral rights, know-how and any other similar rights recognised under laws or international conventions in any country or jurisdiction in the world.

You may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify the Materials in any way.

Nothing contained in the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Materials without our prior express written permission.

You are strictly prohibited from using any of the Materials except as expressly provided in these Terms of Use.

Indemnity

Without prejudice to any other remedies that may be available to us at law or equity, you agree to indemnify us, and each of our agents, representatives and service providers, harmless from and against any and all claims, including but not limited to third party claims, damages, costs, and liabilities, including any reasonable legal fees arising out of, or in connection with, your violation of these Terms of Use.

Promotional activities

We will periodically carry out promotional activities on the Website. If the promotional activity includes winning or accumulating points or other rewards, we will be the final arbitrator of the total number of points awarded according to its records and you shall not dispute the decision.

Underaged Persons

If you are under the age of 18, considered underaged by law, do not have the ability to make a contract, or are unable to bear any legal responsibility, you will not be allowed to use the Website without appropriate supervision by an adult. By using the Website, you represent and warrant to us that you are not underaged. We are not obliged to check your age, but if it is found that any you are underage, we reserve the right to: (a) take action against you and/or your parents or legal guardians, (b) cancel your membership registration and/or (c) refuse your access to the Website.

Link to Third Party Websites and Social Media Pages

The Website may contain links to other third-party websites, including the franchised operators of the “Shake Shack” business (“Operators”), and social media platforms, such as Facebook or Instagram (all links to third-party websites and social media platforms are collectively referred to herein as “Linked Sites”). If you decide to visit the Linked Sites, you do so at your own risk. We do not control or endorse these third-party websites, or any goods or services sold on those websites. You acknowledge that we shall have no responsibility or liability for any Linked Sites, or the content, policies, or actions thereof. If you choose to purchase any product or services from a Linked Site (including, without limitation, from a Linked Site or an Operator), your relationship is with that third party. You agree that we are not responsible for the quality of third-party products or services, or fulfilling any of the terms of your agreement with the seller, including, but not limited to, the delivery of products and services and warranty obligations related to product and services. The Linked Sites do not imply that we sponsor, endorse, are affiliated with or associated with, or are legally authorised to use any trademark, trade name, services mark, design, logo, symbol, or other copyrighted materials displayed on or accessible through such Linked Site.

Warranties

The Website and the content therein are provided on an “as is” basis. To the fullest extent permitted by law, Shake Shack, its parent, subsidiaries, and affiliates (the “Shake Shack Entitles”), and each of their agents, representatives and service providers (the “Relevant Persons”), disclaim all warranties, either express or implied, statutory or otherwise (including but not limited to the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for particular purpose). To the fullest extent permitted under law, the Relevant Persons do not guarantee or warrant that the Website will be reliable, accurate, complete, or updated on a timely basis, or will be free of errors, omissions, delays, interruptions or losses; the functions or services performed on the Website will be uninterrupted or error-free or that defects in the Websites will be corrected; or any files downloaded from the Website will be free of infection by codes that possess contaminating or destructive properties (including viruses, worms, Trojan Horses).

Limitation of Liability

There may be incorrect material or typesetting errors in the Website. We do not give any guarantee, warranty, or representation, whether implied or express, as to the accuracy, reliability, completeness or timeliness of any material of the Website. We do not accept any liability for: the contents of other websites or for anything uploaded on the Website or linked to the Website, including but not limited to any fallacies, errors, omissions, infringements, libel, lies or any other material or omission that may be illegal or which gives rise to any liability, whether civil or criminal. You agree that you will be responsible for any consequences that arise from your use of the Website or its Linked Sites.

We will not be liable for any costs, damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure. We will not be liable for any damages or injury, including but not limited to, special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if there is negligence or where we have been advised of the possibility of such damages, or both. The above limitation or exclusion may not apply to you to the extent that applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages. Our total liability to you for all losses (including loss of profits or loss of opportunity), damages, and causes of action (in contract, tort (including without limitation, negligence), or otherwise) will not be greater than the amount you paid to access this site (if any).

Interpretation

Paragraph headings and examples are provided for reference purposes only to assist in understanding these Terms of Use. They are not intended to define, or limit the scope or extent of any paragraph.

No Waiver

Our failure or delay in exercising any right or power that we may have under these Terms of Use shall not, in any circumstances, impair any right or power that we may have under these Terms of Use, or operate as a waiver of any right or power that we may have under these Terms of Use.

Termination

If you violate any of these Terms of Use, your permission to use the Website may be suspended or revoked. We reserve the right to suspend or terminate your access to, and use of, the Website at any time.

Applicable Law

These Terms of Use shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of laws rules. You expressly agree that the exclusive jurisdiction for any claim or dispute under these Terms of Use and or your use of the Website resides in the courts of Singapore, and you further expressly agree to submit to the jurisdiction of Singapore courts for any disagreement, dispute or claim between us and you.

Contact

If you wish to contact us for matters regarding to the Website or these Terms of Use, please send your written request to the following address:

Email: shakeshack_pdpa_dpo@shakeshack.com.sg

Address Paris Baguette Singapore

6 Temasek Boulevard #36-03/04, Suntec City Tower 4

Singapore 038986